The 9-1-1 Dispatch system is an emergency call system that connects citizens to emergency services. If an emergency service needs to be dispatched, the 9-1-1 dispatch system will then alert the appropriate agency (Fire, Ambulance or
Police) of the situation. The agency will then dispatch the necessary resources required to handle the emergency situation.
9-1-1
Dial 9-1-1 in an emergency. A call taker will connect you with police, fire or ambulance services.
It is against the law to call 9-1-1 as a joke. Prank 9-1-1 calls can be dangerous
and waste valuable emergency resources.
Call 9-1-1:
- if there is an immediaterisk to someone's life or property
- to stop or report a crime in progress
- to report a fire
9-1-1 is not to be used for general enquiries or administrative calls. Call the appropriate non-emergency phone number.
A list of non-emergency phone numbers in Leeds Grenville is available below. A printable format is also available.
Non-Emergency Numbers in Leeds Grenville
Police
OPP 24-hour police service and general information:
1 888 310-1122
1 888 310-1133 TTY
OPP Detachments:
Grenville County (Prescott) Detachment
Phone Number: 613-925-4221
Grenville County (Kemptville)
Phone Number: 613 258-3441
Leeds County (Brockville)
Phone Number: 613 345-1790
Thousand Islands
Phone Number: 613 659-5200
Brockville Police Services
Phone Number: (613) 342-0127
Gananoque Police Service
Phone Number: 613-382-4422
Fire
Athens Fire Department
Office - 613-924-2127
Augusta Fire Department
613-348-3455
Brockville Fire Department
613-498-1261
Edwardsburg Cardinal
613-658-3001
Township of Elizabethtown-Kitley
613-498-2460
Front of Yonge
613 923-2251
Gananoque Fire Department
613-382-3334
Township of Leeds and the Thousand Islands
613-659-2415 extension 222
Village of Merrickville-Wolford
613-269-4791
Municipality of North Grenville
613-258-9569 extension 201
Town of Prescott
613-925-4777 (answering service)
613-925-2206
Township of Rideau Lakes
613-928-2251
Village of Westport
613-928-2251
Public Health
Leeds, Grenville and Lanark District Health Unit
Brockville - 613-345-5685
Gananoque - 613-382-4231
Kemptville - 613-258-5941
Public Health Emergency - 613-345-5685
Telehealth Ontario
1-866-797-0000
1-866-797-0007 TTY
Ontario Poison Centre
1-800-268-9017
Other Helpful Numbers
Crime Stoppers:
- 1 800 222-TIPS (8477)
Ministry of Transportation Ontario (MTO)
Traveller Information Services:
- 1 800 268-4686
- 1 866 471-8929 TTY
Road conditions and closures
- 511 (automated telephone service)
Directory Assistance:
- 411
Local programs and services
- 211 Ontario
Kids Help Phone
1-800-668-6868
Addictions and Mental Health Crisis Line
1 (866) 281-2911
Citizen Reporting Tool
The Ontario Provincial Police provide an online reporting tool. You can use the Citizen Reporting Tool for:
- Lost/missing property under $5,000
- Stolen license plates or validation stickers
- Theft from a vehicle under $5,000
- Mischief to a vehicle under $5,000
- Mischief (damage to property other than a vehicle) under $5,000
- Theft under $5,000
- Driving Complaints
Be Prepared - what you should know before you call
Visit the Ontario Provincial Police for additional information on what you should know about
- what happens when you call 911
- text with 9-1-1 Service (T9-1-1)
- internet telephone service (VoIP) users
- emergencies when travelling
- accidental 9-1-1 calls
- teaching children about 9-1-1
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