Image of Maple View Lodge

Maple View Lodge

Visiting Requirements & Infection Control

Please review these guidelines before visiting Maple View Lodge.

Visitor Information

Admissions & Daily Life

Our dedicated team of  Registered Nurses (RNs), Registered Practical Nurses (RPNs), and Personal Support Workers (PSWs) provides nursing and personal care 24 hours per day, seven days per week to support the physical and emotional needs of our Residents and families by integrating a holistic and evidence-based approach to care and support.

As a Registered Nurses Association of Ontario (RNAO) Best Practice Spotlight Organization, we are committed to implementing the highest clinical standards. Our care delivery is strictly informed by RNAO Best Practice Guidelines, including:

  • Person and Family Centered Care
  • Fall prevention
  • Skin and Wound care
  • Promoting 2SLGBTQI+ Health Equity
  • Minimization of Restraints
  • Palliative and End of Life Care
  • Pain and Symptom Management

Support Services


Staff working in kitchen

 

Our Dietary department prepares and serves safe, high quality, nutritious meals to our residents following our menu rotation. Maple View Lodge offers three meals a day in addition to three nourishment carts to promote fluid intake and snacks throughout the day. To ensure meal variation, two choices of entrée are offered as a main meal followed by choice of desserts. Therapeutic diets and dietary supplements are provided as recommended by the Registered Dietitian.

Staff are responsible to monitor and record each Resident's food and fluid intake as part of their care plan to encourage overall health and well-being. Our Registered Dietitian devotes time to each resident to ensure their nutritional needs are met in accordance with Ministry standards.

Mealtimes

Breakfast: 8:15 a.m.

Lunch: 12:00 p.m.

Dinner: 5:00 p.m.

Visitors and family members may purchase a meal ticket to dine with their loved ones. Tickets are available at the administration office. We require 24 hours' notice to for meal reservations.

It is acceptable for a visitor to bring in prepared and purchased foods for their loved one, however we recommend that nursing staff be advised as some Residents may have food restrictions or special needs (i.e. diabetic diet, choking risk, swallowing difficulties, modified textures, etc.). Note -Outside foods cannot be stored in the Home's refrigerator for health and safety concerns, nor can it be permitted in the main dining room due to allergies of others.

The Environmental Services staff ensures that the building and grounds are cared for in accordance with standards set out by the Health and Safety Committee, the Ministry of Health and Long - Term Care and all other applicable legislation. Staff complete minor repairs and ensure upkeep of equipment as required. Staff will hang your loved ones paintings etc. We ask that you do not hang pictures yourself and limit the number of wall hangings.

All electronic/electrical items brought to the Home for use by Residents must be inspected by maintenance staff before it is used.

Staff cleaning building

Housekeeping services are provided daily. Housekeepers are responsible for keeping bathrooms, sitting rooms, dining areas, all resident rooms and hallways clean and safe. Residents, if able, are encouraged to arrange their belongings and keep their own room tidy. Bringing in small items from home is encouraged but please consider our ability to effectively and safely clean the surfaces in the room as well as floor space. Staff and residents need ample space to move around safely.

Maple view lodge laundry room

When a resident moves into Maple View Lodge, staff will label all items with the resident's name. All machine washable personal clothing is laundered by staff at the Home and returned within 48 hours. Clothing requiring dry cleaning, hand wash, wash cold, hang to dry, lay flat to dry, wool, suede, and silk is not recommended. Our industrial machines are pre-set to meet Ministry Guidelines for infection control, materials not recommended run the risk of damages.

Any new clothing brought in must be placed in a bag with resident name and handed in to the Nurse’s desk on the community area so we can ensure it is labelled and returned to your loved one.

Other facility linens are contracted to an outside linen service. Staff is not responsible for mending clothing additionally MVL is not responsible for lost or damaged clothing.

A list of suggested clothing can be viewed on our Accommodations, Admission Process page, "What to Bring Outline".  Closet space is limited, and it is recommended you switch clothing out seasonally or keep as close the required number of outfits/items as possible.

Resident Services


Physiotherapy services are provided in-house by a contracted service provider. Physiotherapy promotes mobility according to a resident's assessed abilities, wishes and preferences to enable the resident to be as independent as possible and provide an increased sense of wellbeing and better overall quality of life. Every resident in our home is assessed for Physiotherapy eligibility on a regular basis by our Physiotherapist and further supported through treatment by our Physiotherapy Assistant.

Group dancing

Our Resident Services philosophy is to encourage our Residents to maintain their unique person-centered identities, morals, values and beliefs as well as lifestyles to ensure meaningful leisure time. The Recreation staff strive to provide a comprehensive program inclusive of the 5 pillars of Leisure which are social, emotional, physical, spiritual and cognitive designed to meet the needs of our Residents. Under the direction and supervision of the Resident Services Supervisor, we take pride in our Activity Calendar being filled with a variety of programs offered during both days and evenings as well as weekends. Our programming is planned on a monthly basis as a team to ensure seasonal programs aimed to promote and fulfill the Residents' intellectual and cultural needs.

A few of our weekly programs include Bingo, Live Music and Music Therapy, Group Exercise and active / physical games such as balloon badminton. In the summer months we have bike rides weekly on our very own triage bike in which the staff pedal while the resident sits on the bench seat at the front feeling the wind in their hair! We also have walking clubs, and gardening programs considering our large green spaces and land granting us lots of vegetation opportunities. Pet Therapy is a 24/7 program as we have a therapy dog named Maple that also calls Maple View Lodge her home. She is a golden doodle with a very soft and gentle demeanor and may protect her home with the odd bark at the main entrance. We have regular artistic opportunities such as abstract painting and seasonal crafts. For our residents that would like to get involved, we have Residents Council meetings with the entire leadership team to ensure opportunities to support our residents in having a voice and sharing with us how we can support in improving their Long-Term Care experience. We have Community Outings such as boat tours and Christmas light tours in December. We do bake programs and cookie decorating for our residents that have a love for culinary creations. Our programs are delivered through one-to-one sessions as well for our residents with progressed Dementia that benefit from Montessori programming such as doll therapy or household tasks such as folding and sorting as well as comforting and sensory based programming such as aroma therapy and or light therapy/stimulation.

 

Group playing board games

We are very grateful to have many volunteers who work closely with us in the Recreation Department to fundraise and support as well as assist and facilitate many of these recreation programs, one-to-one visits and special events.

On each home area, you will find our Recreation Boards. These boards show what programs are planned each day of the week. We also do a morning announcement sharing what fun activities are happening each day to ensure an audio option for our residents that prefer to listen. We also circulate the monthly recreation calendars to each resident room and e-mailed or mailed to families. Recreation calendars are also able to be picked up at the Home upon request.

staff person assisting senior with walking aide

The Restorative Care Program aims to support our residents in being as Independent as possible in performing Activities of Daily Living. Activities of Daily Living are eating/swallowing, walking, range of motion (active & passive), communication, dressing/grooming, transferring, splint/brace care, amputation/ prosthesis care, bed mobility, scheduled toileting and or bladder retraining. Simply put, Activities of Daily Living are the things we do every day to survive and thrive. Activities of Daily Living give us purpose and choice. We understand the importance in supporting our residents in having choice and being independent as this ensures dignity. Our in-house Restorative Aide under the supervision of the Resident Services Supervisor and in conjunction with the RAI Coordinator assesses residents on an on-going basis for decline in Activities of Daily Living and supports the multidisciplinary care team in carrying out the prescribed, person centered Restorative Treatment plans.

Maple View Lodge chapel

We recognize that spirituality is different for everyone and all of our unique values and beliefs feed the soul in such a positive way. The Recreation team coordinates with the Ministerial Association of Athens in delivering weekly church services at Maple View Lodge in our chapel for the residents. Families and friends are encouraged to attend. Communion to both Protestant and Catholic Residents are offered on a regular basis. Weekly visits offering counseling and providing emotional and spiritual support are offered. Staff welcomes and encourages visits by a Resident's personal spiritual advisor on a regular basis. Our Recreation team offers mindfulness classes and self work and worth programming to support those that practice healing through connection with oneself such as breath work and yoga.

Hair dresser and barber room
There is a hairdresser/barber on the premises two (2) days per week available at a reasonable cost to the residents. We understand the importance in supporting our residents in looking and feeling their best. No money is exchanged at the time of the service. Charges are added to the Resident's accommodation invoice at the end of the month.

 The hairdresser/barber will attempt to accommodate residents and families who wish to have their hair styled for special occasions whenever possible. We ask that you provide sufficient notice (i.e. one week) in advance of special appointments.

Behavioural Support Ontario (BSO) 

The Behavioural Support team consists of our in-house Behavioural Support Worker (BSW), the Registered Nursing Team as well as many other health care disciples in house. The Behavioural Support Worker is a Dementia care expert and uses an in the moment, on the home area huddle style in supporting the team through education sessions as well as applying evidence based Behavioural Support techniques as per BSO to provide quality, multidisciplinary support to our residents with expressional behaviours to ensure person centered care with dignity. In addition, The BSW in conjunction with the registered team uses evidence-based assessment tools in getting to the root of a behavioural expression as often behaviours are a result of un-met needs and or desires.

BSO stands for Behavioural Supports Ontario.

The government has provided funding in Lanark Leeds and Grenville for select Long-Term Care (LTC) homes to have an in-house BSO team. BSO supports residents, family and staff in the LTC homes with non-pharmacological intervention to responsive expressions.

Responsive expressions have been identified as the following:

Agitation, wandering, sexual behaviour, sundowning, aggression, hallucinations and paranoia, repetition, “I want to go home".

Liaison with families and residents upon admission using an evidence-based assessment tool to ensure a person-centered transition into long term care taking into consideration the individuals unique background, experiences and values and beliefs.

Monitor and support a resident during transition into home.

Provide support to staff, resident and family through education and information sharing.

Collaborate with multidisciplinary health care team through weekly huddles to develop strategies for non-pharmacological interventions and person-centered care as well as consult with Psychogeriatric Resource Consultant, Mobile Response Team and Geriatric Psychiatry when needed.

Expression: “I want to go home”

Meet the resident where they are; How do you feel coming home after a long day? For most of us, it’s a sense of relief or contentment. You are in a safe place and surrounded by people and things that put you at ease. When a resident says “I want to go home”, they want these same feelings.

How to help:

  • Consider possible causes:
    • Fatigue
    • Over-stimulation 
    • Asking the person to complete an unfamiliar task that brings discomfort
  • Strategies:
    • Watch your tone of voice and body language. Speak calmly and use short sentences.
    • The home a person speaks of may be where they grew up. Use this to start a conversation: “Where was home? Did you grow up in the city or the country? What was your favourite thing to do when you were there?” Even if you know the answers, still ask.
    • Acknowledge their anxiety.
    • Provide reassurance and validate their feelings.
  • Don’t: Explain to them that this is their home now and they have nowhere else to go.
  • Do: Acknowledge their feelings. “It must be hard to want to go home. Can you tell me about your home? Where did you live? What did you like doing there as a kid?  Do you have any siblings?”  Reminisce even if you know all the answers; you want them to feel safe and at ease as if they were at home. You might even hear a new story!

Our Community Resources and Supports include:

Psychogeriatric Resource Consultant, Providence Care

Mobile Response Team Nurse, Providence Care

Geriatric Psychiatry Nurse, Royal Ottawa Hospital

For more information visit the BSO Website.

Governance & Heritage

Maple View Lodge (MVL) was built in 1895 as a "House of Industry". In 1926 it was re-named the Leeds and Grenville County Home for the Aged and in 1970 the government decided to close it however, local politicians supported its continuance and in 1972, it was established as Maple View Lodge.

In 2002, Maple View Lodge underwent a major redevelopment and celebrated its grand opening in September, 2004 serving the needs of citizens in need of long-term care and services. Maple View is considered a Level A - Long Term Care Home.

Get Involved & Support

Your donations directly enhance the lives of our residents.

We gratefully accept donations by mail.

  1. Make cheques payable to:
    United Counties of Leeds and Grenville – Maple View Lodge
  2. Include your return address:
    Please ensure your full return address is enclosed with your cheque so we can mail you a tax receipt.
  3. Mail your donation to:
    Maple View Lodge
    746 County Road 42
    Athens, ON K0E 1B0

Thank you for your generosity!

The mission of the Auxiliary is to provide and assist with activities and purchase items that prove beneficial to the lives of residents at Maple View Lodge. Some of the activities Auxiliary members have provided include decorating the Home for the holiday season and managing the Tuck Shop, where residents can purchase items of interest, including handmade items. The Auxiliary purchases Christmas gifts for all residents, bingo prizes, welcome baskets for new residents, funds bus trips and treats, diners club meals, music programs and more.

Maple View Lodge was famous for their annual Christmas Tea and Bazaar organized and run by our Auxiliary. The Auxiliary organizes a Christmas bazaar held in September, offering a variety of baked goods, crafts, raffles, and second-hand items for purchase. 

Gazebo

The Maple View Lodge Auxiliary created the Restorative Garden and Gazebo Area developed after many years of fundraising. The Gazebo is 18 ft. x 18 ft., with windows opening from the top or bottom. This walker and wheel chair accessible space supports residents and their families a safe alternative to visit.

Maple View Lodge Auxiliary encourages and welcomes new members to join the Auxiliary.

 

Any resident of Maple View Lodge may become a member of Resident Council and all residents are invited to join the council meetings.

Resident Council of Maple View Lodge remains a member in good standing with the Ontario Association of Resident’s Council (OARC). OARC is a non-profit association providing a network to strengthen the voice of residents living in long-term care through their respective Residents’ Councils. Meetings are held on a bi-monthly basis or more frequently as requested by the council. Dates, times and locations are announced overhead the morning of the meeting, posted on the monthly recreation activity calendars and area shared on each Resident Home Area’s activity board to ensure robust communication, representation and attendance.

Residents’ Council is an independent self-determining group consisting solely of residents of a long-term care home. Guests may attend the meeting at the request and approval of the residents. The council is supported by our Resident Services Supervisor who acts as the Residents’ Council Assistant. All leadership team members attend for a portion of the meeting to ensure residents have the opportunity to provide advice and recommendations to the licensee. This may include recommendations to improve care or the quality of life in the home ensuring a person-centered experience.

Residents are given the opportunity to formally express their wishes and concerns. Any suggestions, concerns, compliments or complaints are printed in the minutes of the meeting and directed to the appropriate department for action and follow-up. A response to all suggestions or complaints will be given to the Residents within ten (10) business days, as per Legislation.

Maple View Lodge Family Council, an independent council supported by the Resident Services Supervisor, is comprised of the families and friends of current residents. The purpose is to share ideas, suggestions for improvements and welcome new residents’ families and friends. Family Council assists in facilitating and enhancing communication between families, staff and residents and providing mutual support to family and friends. Family Council advocates on behalf of all residents and families providing discussion forums for relevant issues. The Family Council is committed to monitoring and increasing the well-being of all residents.

Family Council Brochure

Family council brochure cover page

 

Volunteering is the most fundamental act of citizenship and philanthropy in our society. It is offering time, energy and skills of one's own free will. It is an extension of being a good neighbour and choosing to help others.

Maple View Lodge is thankful for the volunteers who are instrumental to the Home and who can be seen supporting residents through a wide variety of tasks such as Recreational Programming, Fundraising, Meals in the Dining Room, Palliative Care, The Tuck shop, Pet Therapy, Spiritual Programs, Special Events and much more. Maple View Lodge is very fortunate to have the Volunteer Auxiliary (see next section) at the Home. Maple View Lodge honours our volunteers with an annual Volunteer Appreciation Luncheon.

Maple View Lodge is always looking for more volunteers. The Fixing Long Term Care Act requires all volunteers to have a police check. Additionally, all volunteers are required to complete Ministry-defined education. If interested in volunteering, complete the application form and mail or email it to the attention of the Resident Services Supervisor, Maple View Lodge.

Volunteer dinner

Contact Our Team

For inquiries to specific team members, please find their contact information in the staff directory.

Telephone: 613-924-2696 ext. 6001
Fax:  613-924-2123
Confidential Fax: 613-924-2123

Located right at the main entrance, our team is available Monday to Friday, from 8:00 a.m. to 4:00 p.m., to help residents and families with daily needs. We are always happy to assist with:
  • Information: Answering your questions and guiding you to the right resources.
  • Trust Accounts: Managing personal funds and pocket money securely.
  • Mail & Newspapers: Sending your letters and delivering daily mail or subscriptions.
  • General Support: Helping with paperwork and any administrative tasks.

Telephone: 613-924-2696 ext. 6001
Fax:  613-924-2123
Confidential Fax: 613-924-2123

Location
744 County Road #42, Athens, Ontario
Click Here for Directions!

Image of a Megaphone

 

Gold Stars & Gentle Reminders
⭐⭐⭐⭐⭐

Submit a Compliment or a Concern. 

We want to hear from you!
Please use the form to share what made you smile or tell us how we can improve.