613-342-3840 Extension: 2456
County Staff Directory
The Right Desk, Right Away
Office of the Warden, Council & CAO
Administration & Public Records
613-342-3840 Extension: 2307 / 2456
25 Central Ave. West, Suite 100
Brockville, ON K6V 4N6
How to Make a Request
In most cases, it is not necessary to apply under the Municipal Freedom of Information and Protection of Privacy Act to obtain access to Counties' records. Requests for information can generally be made by calling, writing, or visiting the appropriate department office. When it is deemed appropriate, staff may request that a formal MFIPPA request be made.
To request records under the Municipal Freedom of Information and Protection of Privacy Act, follow these steps:
Step 1: Complete a Request Form, or write a letter stating you are requesting information under the Act. Any clear written request referring to the Act will also be accepted. Include as much detail as you can when you submit your request.
Step 2: Forward the completed request form or letter to the County Clerk. Please note a $5.00 application fee must accompany the form and payment to:
United Counties of Leeds and Grenville
County Clerk
25 Central Ave. W.
Suite 100
Brockville ON K6V 4N6
Usually, a request is processed within 30 calendar days. This means the Counties must either provide access to the requested record or notify you that the information is exempt under the specific provisions of the Act. If the Counties requires a time extension for any reason, you will be notified.
613-342-3840 Extension: 2344 / 2131
Email: accountspayable@uclg.on.ca
25 Central Ave. West, Suite 100
Brockville, ON K6V 4N6
Provincial Offences & Court Services
Provincial Offences Office, Collections Line
Provincial Offences Office, Prosecuter
Economic Development & Business Support
613-342-3840 Extension: 5362
Email: econdev@uclg.on.ca
North America toll free: 1-800-770-2170
International: 00+1+613+342+3840
32 Wall Street, Suite 300
Brockville, Ontario, Canada K6V 4R9
613-342-3840 Extension 5363
Email: smallbusiness@uclg.on.ca
32 Wall Street, Suite 300
Brockville, Ontario, Canada K6V 4R9
Human Resources
Long-Term Care Leadership & Operations
613-342-3840 Extension: 6001
Confidential Fax: 613-924-2123
746 County Road 42
Athens, Ontario K0E 1B0
613-924-2696 Extension: 6019
Email: Linda.Hunter@uclg.on.ca
746 County Road 42
Athens, Ontario K0E 1B0
613-924-2696 Extension: 6009
Assistant Director of Care-Acting DOC
613-924-2696 Extension: 6008
Assistant Director of Care, IPAC Manager
613-924-2696 Extension: 6009
613-924-2696 Extension: 6023
Nutrition and Food Services Manager
613-924-2696 Extension: 6003
613-924-2696 Extension: 6013
613-924-2696 Extension: 6004
Environmental Services Manager
613-924-2696 Extension: 6009
Long-Term Care Donations and Fundraising
Paramedic Services
If you are experiencing an emergency, call 911
Land Use & Planning Services
613-342-3840 Extension: 2422
Email: planner@uclg.on.ca
25 Central Ave. West, Suite 100
Brockville, ON K6V 4N6
613-342-3840 Extension: 2414
Email: secretary-treasurer@uclg.on.ca
25 Central Ave. West, Suite 100
Brockville, ON K6V 4N6
Pre-Consultation: County Road Entrances for New Lot Creation (New entry location)
613-342-3840 Extension: 2425
Email: permits@uclg.on.ca
25 Central Ave. West, Suite 100
Brockville, ON K6V 4N6
Severing Land on a County Road?
Just a reminder that all application requirements must fully comply with the County Entrance By-law. Please note: you must secure County approval before submitting a severance application.
We're Here to Help
If you need support, our team is here to help you navigate the requirements and guide you toward a smooth application submission.
- 👇 First Step: Download the Application!
613-342-3840 Extension: 2422
Email: planner@uclg.on.ca
25 Central Ave. West, Suite 100
Brockville, ON K6V 4N6
Public Works & Road Operations
Public Works, General Inquiries
613-342-3840 Extension: 2425
Report a County Road Maintenance or Public Works Concern
613-342-3840 Extension: 2425
613-342-3840 Extension: 2601
Forestry & Weed Control
Community and Social Services
Community and Social Services Reception
Children's Services - Ontario Works - Social Housing
Brockville – Main Office
613-342-3840 Extension: 2119
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
Prescott
613-925-0001
555 King Street West
Prescott, ON K0E 1T0
Phone: 613-925-0001
Prescott, ON K0E 1T0
Phone: 613-925-0001
Social & Financial Assistance
Brockville – Main Office
613-342-3840 Extension: 2119
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
Prescott
613-925-0001
555 King Street West
Prescott, ON K0E 1T0
Phone: 613-925-0001
Prescott, ON K0E 1T0
Phone: 613-925-0001
Brockville – Main Office
613-342-3840 Extension: 2119
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
Prescott
613-925-0001
555 King Street West
Prescott, ON K0E 1T0
Phone: 613-925-0001
Prescott, ON K0E 1T0
Phone: 613-925-0001
Brockville – Main Office
613-342-3840 Extension: 2119
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
Prescott
613-925-0001
555 King Street West
Prescott, ON K0E 1T0
Phone: 613-925-0001
Prescott, ON K0E 1T0
Phone: 613-925-0001
Affordable Housing
Community and Social Services Reception
Social Housing
Brockville – Main Office
613-342-3840 Extension: 2450
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
Prescott
613-925-0001
555 King Street West
Prescott, ON K0E 1T0
Prescott, ON K0E 1T0
Gananoque
613-382-8220
375 William Street South, Suite 100
Gananoque, ON K7G 1T2
Social Housing Applications, Wait List, and General Inquiries
Social Housing Maintenance Line
Children's Services
Children's Services, General Inquiries
613-342-3840 Extension: 2374 / 2351
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
613-342-3840 Extension: 2374 / 2351
1-800-267-8146
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
613-342-3840 Extension 2377 / 2383
Swiftwater Public School
556 King Street West, Brockville
613-341-9044
1-866-433-8933
EarlyON Children & Family Centres
Children's Services, General Inquiries
613-342-3840 Extension x 2374
Toll Free: 1-800-267-8146
Swiftwater Public School
556 King Street West, Brockville
Administration Office
Community and Social Services
25 Central Ave. West, Suite 200
Brockville, ON K6V 4N6
Fax: 833-775-0561
EarlyON Children and Family Centres
613-342-3840 Extension: 2351 / 2374
Swiftwater Public School
556 King Street West, Brockville
613-341-9044
1-866-433-8933
Gananoque
235 Georgina Street
*Charles Street Entrance
513-815-9701 Extension: 3131
Kemptville
224 County Road 44
613-258-2225
613-342-3840 Extension: 3133
613-342-3840 Extension 2377 / 2383
Swiftwater Public School
556 King Street West, Brockville
613-341-9044
1-866-433-8933
Leeds Grenville is committed to customer service improvement and welcomes your feedback. If you would like to provide feedback please select the appropriate form below. Alternatively, you may also contact us via e-mail or phone. E-mail addresses and phone numbers are available by following the link below to the staff directory.
To view a listing of staff grouped by Division please follow the link to Staff Directory.
You can also connect with Council Members, other Counties Office Locations, or Member Municipalities.
Your feedback is important to help us serve you better. We would like to hear your comments, questions and suggestions about the provision of our goods or services to people with disabilities.
Leeds Grenville is a wonderful place to live and work. View career information and job postings
Freedom of Information Requests
For more information on submitting a Freedom of Information Request [insert link to form] please visit download the form. The form provides instructions for completing a request.
Information on Affordable Housing, Community Homelessness Prevention Initiative, the Homelessness Prevention Benefit or Social Housing can be found in our Housing section or by calling The Housing Department at 613-342-3840 ext. 2450.
The Social Housing Registry checks applications for subsidized housing and maintains the waiting list.
Maple View Lodge - submit a Compliment or Complaint
We encourage residents or their representatives to obtain information, clarify any verbal or written communication, raise concerns, lodge complaints, recommend changes or offer a compliment. The objective is to identify ways to improve quality of life for all residents and offer the opportunity to contribute to a home-like environment where every resident can thrive.
Our procedure for submitting a complaint is available for viewing by following this link to our Submit a Compliment or Concern page.
For information pertaining to paying or disputing common charges under the Provincial Offences Act, please visit the Provincial Offences page.
Had a great experience?
Submit a Staff Compliment
Submit a staff compliment about a Counties’ Public Works employee. Please provide your comments and relevant details, including the date, time and a description of your interaction.
Thank you for taking the time to recognize a member of our hardworking team!
Have a concern with a County road, ditch, park, or forest?
Submit a Complaint, Issue or Concern
Please report issues or concerns with the Counties’ Public Works services online. Your submission with be reviewed by our Public Works team.
Emergency After-Hours Contact
Submit a Complaint, Issue or Concern
If you have an urgent roads emergency (blocked or unpassable road) to report after-hours, please call 613-342-3840 or 1-800-267-8146 and dial extension 2601 when the greeting begins. All other concerns and inquiries (potholes, dead animals, requests for improvements) should be submitted through our online form.
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