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Drinking Water Quality Management System

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The Corporation of the United Counties of Leeds and Grenville (the Counties) owns, maintains, and operates the Miller Drive (Miller Manor) and Bennett Street (The Maples) Drinking Water Systems. The Counties is committed to the continuous supply of safe drinking water to all its water users. To fulfill this commitment, every aspect of the water operations is guided by four overarching principles: quality, sustainability, communication and continual improvement.

Quality

Implementing and maintaining a Quality Management System and being in compliance with all applicable legislation and regulations. The Counties water is safely treated and regularly tested according to government legislation and regulations for the consistent delivery of safe, quality drinking water.

Sustainability

The Counties will maintain infrastructure and operations in an environmentally responsible fashion, at a reasonable cost, without sacrificing performance.

Communication

The Counties will communicate openly with the public concerning matters of drinking water quality.

Continual Improvement

Striving always to improve the Drinking Water Quality Management System.

The Drinking Water Systems

Bennett Street Drinking Water System (The Maples)

The Maples apartments were constructed in approximately 1975 and contain 15 residential units, a common laundry room, public bathroom, and a common room within the 2-storey apartment building. The Drinking Water System is not an operational subsystem and is not connected to one or more drinking water systems. This system draws raw water from a single drilled production well located within the property and utilizes a "Point of Entry Treatment Unit".

Miller Drive Drinking Water System (Miller Manor)

The Miller Manor apartments were constructed in approximately 1978. The well supplies drinking water to a 17 unit apartment The drinking water system is not an operational subsystem and is not connected to one or more drinking water systems. This drinking water system draws raw water from a single drilled production well located within the property and utilizes a "Point of Entry Treatment Unit".

For general inquiries or to report a water quality issue, contact the Housing Department Maintenance Support Worker at 613-342-3840 extension 2118 or 1-800-267-8146 extension 2118.

Related Downloads

 

Financial Plans

2025

  • Financial Plan - Mallorytown and Spencerville (attachment 3 to Joint Services Report JSC-006-2025)

2024

  • Financial Plan - Mallorytown and Spencerville (attachment 3 to Joint Services Report JSC-090-2023)

2023

  • Financial Plan - Mallorytown and Spencerville (attachment 3 to Joint Services Report JSC-020-2023)

2022

  • Financial Plan - Mallorytown and Spencerville (attachment 3 and 4 to Joint Services Report JSC-018-2022)

 

Annual Reports

2024 Operating Authority Annual Report - Mallorytown (attachment 2 to Joint Services Committee Report No. JSC-009-2025)

2024 Operating Authority Annual Report - Spencerville (attachment 1 to Joint Services Committee Report No. JSC-0009-2025)

2023 Operating Authority Annual Report - Mallorytown (attachment 2 to Joint Services Committee Report No. JSC-016-2024)

2023 Operating Authority Annual Report - Spencerville (attachment 1 to Joint Services Committee Report No. JSC-016-2024)

2022 Operating Authority Annual Report and Summary - Mallorytown (attachment 2 to Joint Services Committee Report No. JSC-020-2023)

2022 Operating Authority Annual Report and Summary - Spencerville (attachment 1 to Joint Services Committee Report No. JSC-020-2023)

Inspection Reports

  • The Maples Drinking Water System 2024 Inspection Report
  • Miller Manor Apartments Drinking Water Systems 2024 Inspection Report
  • The Maples Drinking Water System 2023-24 Inspection Report
  • Miller Manor Apartments Drinking Water Systems 2023-24 Inspection Report
  • 2022-23 The Maples Inspection Report

Additional Reports

2025

Joint Services Committee Report JSC-006-2025 - Annual Ministry of the Environment Conservation and Parks Inspections

  • Attachment 1 -  The Maples Drinking Water System 2024 Inspection Report
  • Attachment 2 -  Miller Manor Apartments Drinking Water Systems 2024 Inspection Report
  • Attachment 3 - 10-Year Financial Plans for The Maples and Miller Manor
  • Council Resolution CC-030-2025

 

Joint Services Committee Report JSC-009-2025 - Annual Drinking Water Systems 

  • Attachment 1 -  The Maples Drinking Water System 2024 Annual Report
  • Attachment 2 -  Miller Manor Apartments Drinking Water Systems 2024 Annual Report
  • Attachment 3 -  DWQMS Audit Report - Intertek
  • Council Resolution CC-045-2025

 

2024

Joint Services Committee Report JSC-016-2024 - Annual Drinking Water Systems

  • Attachment 1 -  The Maples Drinking Water System 2023 Annual Report
  • Attachment 2 -  Miller Manor Apartments Drinking Water Systems 2023 Annual Report
  • Council Resolution CC-045-2024

 

Joint Services Committee Report JSC-090-2023 - Annual Ministry of the Environment Conservation and Parks Inspections

  • Attachment 1 -  The Maples Drinking Water System 2023-24 Inspection Report
  • Attachment 2 -  Miller Manor Apartments Drinking Water Systems 2023-24 Inspection Report
  • Attachment 3 - 10-Year Financial Plans for The Maples and Miller Manor
  • Council Resolution CC-172-2023

 

2023

Joint Services Committee Report JSC-020-2023 - Drinking Water Systems Update

  • Attachment 1 - The Maples Annual Report and Summary by Operating Authority
  • Attachment 2 - Miller Manor Annual Report and Summary by Operating Authority
  • Attachment 3 - 10 Year Financial Plan (Miller Manor and The Maples)
  • Attachment 4 - SAI Global External Accreditation Report
  • Attachment 5 - DWQMS Annual Meeting Minutes - January 20, 2023
  • Council Resolution CC-042-2023

 

Joint Services Committee Report JSC-011-2023 - Annual Ministry of the Environment Conservation and Parks Inspections

  • Attachment 1 -  The Maples Drinking Water System 2022 Inspection Report
  • Attachment 2 -  Annual Report by Operating Authority for 2020 - 3 Miller Dr., Mallorytown
  • Council Resolution CC-022-2023

 

2022

Joint Services Committee Report JSC-018-2022 - Drinking Water Systems Update

  • Attachment 1 - The Maples Annual Report and Annual Summary
  • Attachment 2 - Miller Manor Annual Report and Annual Summary
  • Attachment 3 and 4 - 10 Year Financial Plan (Miller Manor and The Maples)
  • Attachment 5 - External Audit Report
  • Attachment 6 - Drinking Water Quality Management System Annual Meeting Minutes January 25, 2022
  • Council Resolution CC-028-2022

 

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