9-1-1

Image of emergency vehicle

Dial 9-1-1 in an emergency. A call taker will connect you with police, fire or ambulance services.

About

The 9-1-1 Dispatch system is an emergency call system that connects citizens to emergency services. If an emergency service needs to be dispatched, the 9-1-1 dispatch system will then alert the appropriate agency (Fire, Ambulance or
Police) of the situation. The agency will then dispatch the necessary resources required to handle the emergency situation.

It is against the law to call 9-1-1 as a joke. Prank 9-1-1 calls can be dangerous
and waste valuable emergency resources.

When to call 9-1-1

Call 9-1-1:

if there is an immediaterisk to someone's life or property
to stop or report a crime in progress
to report a fire

When NOT TO CALL 9-1-1

9-1-1 is not to be used for general enquiries or administrative calls. Call the appropriate non-emergency phone number.
A list of non-emergency phone numbers in Leeds Grenville is available below. A printable format is also available.

Non-Emergency Numbers in Leeds Grenville

Printable Version

Police

OPP 24-hour police service and general information:

1 888 310-1122
1 888 310-1133 TTY

OPP Detachments:

Grenville County (Prescott) Detachment
Phone Number: 613-925-4221

Grenville County (Kemptville)
Phone Number: 613 258-3441

Leeds County (Brockville)
Phone Number: 613 345-1790

Thousand Islands
Phone Number: 613 659-5200

Brockville Police Services
Phone Number: (613) 342-0127

Gananoque Police Service
Phone Number: 613-382-4422

Fire

Athens Fire Department
Office - 613-924-2127

Augusta Fire Department
613-348-3455

Brockville Fire Department
613-498-1261

Edwardsburg Cardinal
613-658-3001

Township of Elizabethtown-Kitley
613-498-2460

Front of Yonge
613 923-2251

Gananoque Fire Department
613-382-3334

Township of Leeds and the Thousand Islands
613-659-2415 extension 222

Village of Merrickville-Wolford
613-269-4791

Municipality of North Grenville
613-258-9569 extension 201

Town of Prescott
613-925-4777 (answering service)
613-925-2206

Township of Rideau Lakes
613-928-2251

Village of Westport
613-928-2251

Public Health

Leeds, Grenville and Lanark District Health Unit

Brockville - 613-345-5685
Gananoque - 613-382-4231
Kemptville - 613-258-5941
Public Health Emergency - 613-345-5685

Telehealth Ontario

1-866-797-0000
1-866-797-0007 TTY

Ontario Poison Centre

1-800-268-9017

Other Helpful Numbers

Crime Stoppers:

1 800 222-TIPS (8477)

Ministry of Transportation Ontario (MTO)
Traveller Information Services:

1 800 268-4686
1 866 471-8929 TTY

Road conditions and closures

511 (automated telephone service)

Directory Assistance:

Local programs and services

211 Ontario

Kids Help Phone

1-800-668-6868

Addictions and Mental Health Crisis Line

1 (866) 281-2911

Citizen Reporting Tool

The Ontario Provincial Police provide an online reporting tool. You can use the Citizen Reporting Tool for:

Lost/missing property under $5,000
Stolen license plates or validation stickers
Theft from a vehicle under $5,000
Mischief to a vehicle under $5,000
Mischief (damage to property other than a vehicle) under $5,000
Theft under $5,000
Driving Complaints

Citizen Reporting Tool

Be Prepared - what you should know before you call

Visit the Ontario Provincial Police for additional information on what you should know about

what happens when you call 911
text with 9-1-1 Service (T9-1-1)
internet telephone service (VoIP) users
emergencies when travelling
accidental 9-1-1 calls
teaching children about 9-1-1

Ontario Provincial Police 9-1-1