Our Services - Support Services
Dietary Services |
Staff are responsible to monitor and record each Resident's food and fluid intake as part of their care plan to encourage overall health and well-being. Our Registered Dietitian devotes time to each resident to ensure their nutritional needs are met in accordance with Ministry standards. Meal Times Breakfast: 8:15 a.m. Lunch: 12:00 p.m. Dinner: 5:00 p.m. Visitors and family members may purchase a meal ticket to dine with their loved ones. Tickets are available at the administration office. We require 24 hours' notice to for meal reservations. It is acceptable for a visitor to bring in prepared and purchased foods for their loved one, however we recommend that nursing staff be advised as some Residents may have food restrictions or special needs (i.e. diabetic diet, choking risk, swallowing difficulties, modified textures, etc.). Note -Outside foods cannot be stored in the Home's refrigerator for health and safety concerns, nor can it be permitted in the main dining room due to allergies of others. |
Environmental Services (Maintenance) |
The Environmental Services staff ensures that the building and grounds are cared for in accordance with standards set out by the Health and Safety Committee, the Ministry of Health and Long - Term Care and all other applicable legislation. Staff complete minor repairs and ensure upkeep of equipment as required. Staff will hang your loved ones paintings etc. We ask that you do not hang pictures yourself, and limit the number of wall hangings. All electronic/electrical items brought to the Home for use by Residents must be inspected by maintenance staff before it is used. |
Housekeeping Services |
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Laundry Services |
Any new clothing brought in must be placed in a bag with resident name and handed in to the Nurse’s desk on the Home areas so we can ensure it is labelled and returned to your loved one. Other facility linens are contracted to an outside linen service. Staff is not responsible for mending clothing additionally MVL is not responsible for lost or damaged clothing. A list of suggested clothing can be viewed on our What to Bring on Admission Day page, section "Other". Closet space is limited and it is recommended you switch clothing out seasonally or keep as close the required number of outfits/items as possible. |
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