Paramedic Service

Leeds Grenville Paramedic Service is a vital part of your community’s healthcare system, delivering high-quality, patient-centered emergency and non-emergency care 24 hours a day, 7 days a week. Each year, our dedicated teams respond to over 20,000 calls for service, ensuring timely, compassionate care when it matters most. The Paramedic Service is a division within the United Counties of Leeds and Grenville that reports to Counties Council, as well as the Joint Services Committee, which is comprised of representatives from the Counties Council, the City of Brockville, Town of Prescott and the Town of Gananoque.

We proudly serve a diverse coverage area of over 3,380 square kilometres, including urban centres, rural communities, and remote locations. Leeds Grenville Paramedic Service provides care for the United Counties of Leeds & Grenville area and the separated municipalities of Brockville, Prescott and Gananoque. We are dedicated to the provision of services that allows the closest and most appropriate ambulance to be dispatched regardless of location or jurisdiction, committed to meeting or exceeding provincial response time standards, continuous quality improvement, training, and performance monitoring ensure we maintain the highest standards of care. We also work collaboratively with other municipal, provincial and international agencies, as required, to respond to requests for assistance.

Leeds Grenville Paramedic Service has seven permanent stations located throughout Leeds and Grenville, with six of those stations staffed 24 hours a day. During peak times there are eleven vehicles staffed within those stations, with an additional four paramedic first response units. Over night there are six fully staffed paramedic units in the community providing effective emergency coverage.

Paramedic Station locations:

• Brockville South

• Brockville North

• Johnstown

• Kemptville

• Elgin

• Gananoque

• Frankville

To meet the needs of our residents and visitors, we operate a fleet of 17 frontline ambulances, supported by 4 paramedic response units, 6 Community Paramedic program units as well as Supervisory and operational support specialty vehicles. Paramedic Services are strategically deployed to maintain strong system readiness. Our highly skilled workforce includes 135 front line Paramedics, supported by Superintendents, Logistics, Administrative, and the Senior Leadership Team. Beyond emergency response, our Community Paramedic Program plays a key role in supporting our most vulnerable populations. Through scheduled home visits, wellness checks, chronic disease monitoring, and collaboration with healthcare partners, community paramedics help reduce unnecessary hospital visits and improve overall patient outcomes. Together, they deliver advanced clinical care under the guidance of a robust medical oversight framework. Our service provides a full spectrum of care, including Primary Care and Advanced

Care Paramedic services, with access to life-saving interventions, advanced airway management, cardiac care, and critical patient support.

At the heart of our service is a commitment to professionalism, innovation, and community well-being. Whether responding to an emergency or providing proactive care in the community, our Paramedics are here to serve you with skill, compassion, and dedication.